Terms and Conditions
Last updated: May 2026
Welcome to The Hip Specialist website. By accessing and using this website, you agree to be bound by these terms and conditions.
1. Website Purpose
This website provides information about hip and groin physiotherapy services offered by John Gravenall, trading as The Hip Specialist. The information on this website is for general informational purposes only and does not constitute medical advice.
2. Medical Disclaimer
The content on this website, including articles, guides, and any other material, is provided for informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment.
Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.
If you think you may have a medical emergency, call your doctor or emergency services immediately.
3. Appointment Bookings
Booking and Payment
Appointments are booked via Cliniko, a third-party booking system. Payment terms and appointment policies are managed through this system. By booking an appointment, you agree to the terms set out by Cliniko and The Hip Specialist.
Cancellations and Rescheduling
We understand that schedules change. Please contact us as soon as possible if you need to cancel or reschedule your appointment. Late cancellations or no-shows may incur a charge.
4. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of The Hip Specialist and is protected by UK and international copyright laws.
You may not reproduce, distribute, modify, or republish any content from this website without prior written permission.
5. Limitation of Liability
The Hip Specialist shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of this website or any information contained therein.
This website is provided "as is" without any warranties, express or implied.
6. Third-Party Links
This website may contain links to third-party websites. These links are provided for your convenience only. The Hip Specialist does not endorse or assume responsibility for the content of third-party websites.
7. Contact
If you have any questions about these Terms and Conditions, please contact us:
- Email: info@hipspecialist.co.uk
- Phone: 0330 0433173
- Address: 7/8 The Green, Ashby-de-la-Zouch, Leicestershire LE65 1JU
8. Changes to Terms
The Hip Specialist reserves the right to modify these terms and conditions at any time. Changes will be posted on this page with an updated revision date.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales.